baggage

need to take more? - excess baggage

Any additional hold baggage carried in excess of the above allowances may be subject to excess baggage charges on a per kg basis.

Please note that the maximum single item baggage weight that will be accepted at any of our UK airports is 32kg (70lb). Any single bag weighing more than this will not be accepted at check-in. This restriction has been brought into place by the Airport Authorities following consultation with airlines, handling companies and unions to help reduce the manual handling injuries amongst airport staff.

Monarch's current excess baggage rates are set out below:

• Shorthaul flights - £6 (GBP) / €9 (EUR) per kg
• Longhaul flights - £10 (GBP) / €15 (EUR) or agreed equivalent in local currency per kg
• Flights from USA/Dominican Republic/Maldives - $20 (USD) per kg
• Note - Longhaul includes Egypt, Kenya, Banjul and Israel

Excess baggage is accepted subject to hold space and operational capacity.

what can't you take in your baggage?

dangerous goods

For the safety of all our passengers, Monarch restricts certain articles from passengers' hand baggage and hold baggage, as well as strictly prohibiting certain items for carriage onboard the aircraft.

The following items are strictly prohibited from either hand or hold baggage

• flammable materials e.g. lighter/heater fuels, petrol, paint, thinners, non-safety matches and fire lighters
• oxidising materials such as lighter or heater fuels
• oxidising materials such as bleaches and peroxides
• poisons such as arsenic, weed killers and insecticides
• corrosives, alkalis and wet cell batteries i.e. filled car batteries
• etiologic agents (bacteria, viruses etc.)
• radio-active materials
• firearms
• explosives, fireworks, flares, toy gun caps, party poppers
• compressed gases (flammable, non-flammable and poisonous) e.g. butane, and including culinary blowtorches, butane powered travel irons, camping or compressed gas cylinders, tear gas, mace or CS gas devices, butane powered gas curlers (prohibited unless a safety cover is supplied and is firmly in place) - separate re-fills are not allowed
• oxygen and chemical oxygen generators.
• magnetised materials
• offensive and irritating materials
• apparatus containing mercury may only be carried as cargo
• cooking oil

what can you take in your baggage?

hold baggage only

The following items can be stowed in hold baggage, but are strictly prohibited from hand baggage:

• Christmas crackers (only 1 pack per passenger, unopened in its original packaging)
• toy or replica guns
• catapults
• razor blades
• knives with blades of any length
• scissors
• nail clippers
• cutlery
• hypodermic syringes (except for medical use during flight - doctor's certificate required)
• darts
• knitting needles
• sporting bats, billiard, snooker or pool cues

hand baggage only

The following items can be carried in hand baggage but are strictly prohibited from hold baggage:

• mobile phones and radio transmitters - may not be used onboard any aircraft.
• laptop computers - may be carried as hand baggage as part of normal allowance, providing that the laptop - including case - does not exceed the maximum hand baggage.
• Laptops may be used onboard the aircraft, except during take-off and landing, and must be used off-line). Please note: for safety reasons, laptops must be carried beneath the seat and not in the overhead lockers.
• Lighters (purchased in departure lounge only) and a single box of safety matches.

what do you do if your baggage is lost?

Don't forget - if your bags are lost you can use our new online baggage tracing facility (Worldtracer). Just enter the PIR number, given to you when you reported your baggage as lost, along with your surname and the Worldtracer online baggage tracing system will do the rest!

If your bags are lost you should have completed a Property Irregularity Report Form at the airport. Monarch Airlines ground handling agents will search for your luggage for 7 days.

The majority of luggage is located within this time and will be delivered to the address you have specified on your report, by a local courier. You will need to contact the handling agent for updated information; details of the phone number will be on your copy of Property Irregularity Report.

Monarch Airlines will conduct a search for your luggage for a total period of 21 days.
We advise that you contact your travel insurers as soon as possible to register your claim.

further questions about baggage

if I book an extra seat (for comfort or any other reason) and pay for extra hold baggage without another passenger flying, can I use 2 baggage allowances?
No, all hold and hand baggage allowances are per person and therefore an empty extra seat will have no baggage allowance associated with it.

can you combine your hold luggage allowance?
Yes, subject to payment of applicable hold baggage charges, your hold allowance can be shared between your traveling group as long as any 1 item of luggage does not weigh more than 32kg. Please note hand and hold baggage allowances cannot be combined.

can you take a buggy/pram/travel cot into the cabin?
Buggies and pushchairs can be used right up to the aircraft steps at which point they will be put into the hold area of the aircraft. These can be collected on the baggage carousel in the arrival destination's airport

where should you pack aerosols and electrical items?
Electrical items such as hairdryers, etc and aerosols can be packed in your hold baggage.

if you're getting married abroad, is there anywhere to hang your wedding dress in the cabin?
Unfortunately we do not have any facility on-board our aircraft to hang wedding dresses. These should be either packed within the dimensions of hand baggage to be carried on-board, or packed for carriage in the hold. There is no additional baggage allowance given for wedding attire.

can you carry a shot gun on a Monarch flight?
Yes, but Guns must be dismantled or rendered inoperable and must be carried in a suitable case. A shotgun/police certificate must be carried by the passenger.

All sporting guns will be loaded in the hold area of the aircraft.

Please contact us, if you intend to travel with such an item so that a note can be made in your booking.

what do you do if your baggage is damaged during a flight?
If you have reported the damage before leaving the airport and obtained a Property Irregularity Report Form, you will need to contact Monarch Airlines Head Office on telephone number 01582 398124. Our agents will arrange to send you a claim form or arrange for the item to be replaced.

If you did not report the damage before leaving the airport, please write to Monarch Airlines claims department on the address below, within 7 days of your return.

Monarch Airlines Ltd
Baggage Services Dept
Prospect House, Prospect Way
London Luton Airport
LU2 9NU

what do you do if items are missing from your baggage?
You will need to write to Monarch Airlines within 7 days of your return (see address above), providing your flight details and a list of the items missing. Monarch Airlines do not accept liability for the loss or partial loss of fragile or perishable items, items having special value e.g. money, jewellery, precious metals, computers, personal electronic devices, negotiable papers, securities or other valuables, business documents, passports and other identification documents, or samples.

In view of these conditions we suggest that you contact your travel insurers in the first instance, as your policy should have more comprehensive cover than offered by the airline under the Montreal Convention.

Your insurers may require you to report this incident to the Police.

is your baggage insured?
Liability for lost and damaged baggage is limited under the Montreal Convention which governs airlines around the world. We would always recommend that you contact your own insurance company as your policy may be more comprehensive that our liability under the Montreal Convention (please see our 'terms and conditions'), so please make sure you are adequately insured before you travel.

what do you do if you have left something on the Aircraft?
If you have left an item on one of our aircraft, please contact the relevant handling agent's lost property department. They are solely responsible for recording and storing any items found on-board. Monarch Airlines head-office is unable to assist in locating found property items. Monarch Airlines does not accept any liability for the loss of passengers personal belongings, therefore we suggest that you contact your own travel insurers.

handling agent contact numbers: